Case file / AI claim denial
Cigna
PXDX
A federal class action alleges Cigna used an algorithm called PXDX to batch-deny around 300,000 claims in two months at an average of 1.2 seconds per claim, with physicians signing denials without reviewing the records.
Status: Active litigation (Kisting-Leung v. Cigna)
The alleged harm
- /300,000+ claims denied in a two-month sample
- /Patients billed for procedures their own physicians ordered
- /Documented cases of patients foregoing care after denial
On the record
| Kisting-Leung et al. v. Cigna Corp. | E.D. California | Jul 2023 |
| Ruling denying motion to dismiss | E.D. California | Mar 2025 |
Cite this page
Spyrou, Sotiris. "Cigna: PXDX." Grift, Inc. case files. https://griftinc.com/cases/cigna-pxdx
This page reports on matters of public record. Claims described in those matters are allegations unless resolved by a court. Corrections and right of reply: hello@spspyrou.com.